Join this digital revolution and work on one of the biggest OpenStack cloud services in the world!
Engage, a LivePerson company, is a market leader for Cloud Contact Centre Solutions in Australia, with thousands of active seats deployed, enabling voice and multi-media interactions across the Asia Pacific Region.
Built upon best in class Genesys and Verint technology, Engage is a Cloud Based multi-tenant Contact Centre Platform.
The shift from traditional capital-intensive On-Premise solutions to the new pay as you go hosted solutions, often referred to as Cloud or Software as a Service (SaaS) is accelerating.
Engage provides industry leading system availability and performance with services distributed across multiple fully redundant and physically diverse Data Centres.
What You Will Own?
Supporting the infrastructure Network platform
Participating in incidents, troubleshooting and post-incident analysis
Providing innovative solutions to complex business problems
Document and maintain
Improve the efficiency and reliability of the platform
Work closely with the Development and other engineering teams
What You Need for Success?
Good sounding knowledge of Networking and Firewall Administration
Dynamic Routing (OSPF and BGP)
DNS exposure to Bind and Route 53
Good sounding knowledge Linux or Unix (*NIX environments) and Windows servers.
VMWare ESXi Administration or other Hypervisor environment (XEN, REV, or HyperV) administration
Intimate understanding of server hardware technologies